![]() ![]() The Crisis Now Hotline launch is the first phase of efforts to offer those wraparound services, by the end of the year, ADAMHS hopes to launch a receiving center in Dayton. “Ours will be a national model for how crisis services can work from the point of initial crisis to the point of recovery or engagement with other community providers,” Jones-Kelley said. The counselors with the crisis line will help callers take that next step, by collaborating with partners throughout the Montgomery County area and connecting those callers with the right services to fit their needs. Once they get that initial service though, Jones-Kelley said they need to know where to go next. “When people are reaching out for help, they need to be served in that moment,” she said. ![]() Overdose deaths are at a three-year high and calls to suicide prevention hotlines are up 30% on the year. In Montgomery County, Helen Jones-Kelley, the executive director of ADAMHS, said the need for this service has only grown since the pandemic began. ![]() This way, responders, specifically trained in dealing with these kinds of crises are available to respond and other first responders are free to use their resources elsewhere.Īccording to RI International, which has launched this program in 10 states, 70% of calls to these crisis lines are resolved on-scene. Gibson said it’s a way to divert people in crisis from interacting with law enforcement or going into emergency departments unless absolutely necessary. “During that assessment, we may be able to resolve the issue, give them resources, plan for safety, etc., but we also may need to do a referral to a higher level of care,” she said. ![]()
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